Agents The Agent window is a tree structure sorted by Agent. Within each Agent are the event alarms, contacts, and schedules. Any number of the configured events and contacts associated with an Agent. The association is created by a "drag and drop" interface from the event and contact windows to the Agent. A schedule of times not to perform notification can also be entered. This allows for scheduled down time to be entered into the system to prevent notification from occurring. From the Agent property sheets:
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