Products - Agent Manager

Agent Manager

The Agent Manager is capable of configuring the Agent environment, monitoring Agents, and notifying contacts of status changes. The Agent Manager is comprised of four applications: Configuration of Agents, Contacts, and Events, Monitor, Control Server, and Notification Manager. The Agent Manager resides on a Microsoft Win-32 system, such as Windows NT, WindInitial Agent Manager Login Screenows 95, Windows 98, or Windows 2000.

When the Agent Manager is started, the user must first login to the application. The user's Username is associated with a group of privileges. The user groups are Developer, Operations, and End User. The Developer group has the most privileges. Operations can stop and start Agents, but cannot change the configuration. End User group can only view the Agent Manager information.
Agent Monitor displaying Agents, Events and Contacts

The configuration of Agents, Contacts, and Events is central to
the Agent Manager providing timely and meaningful notification
of Agent problems.

 

 

 

 

 

Previous
Next

All rights reserved. Copyright © 2006. Application Interfacing Corporation. Legal Notices and Privacy Statements